Access your course via our online course portal. Click the Student Login menu option at the top of this page (or on mobile, in the three line drop down menu at the top right) - we keep it there on all our website pages so it’s always easy to find.
You can also use this direct link to log in to the course portal: https://courses.fibreartstaketwo.com/users/sign_in 

Please check your spam or junk folder and confirm the email address used at enrolment.

If you’re still unable to find it, contact support@fibreartstaketwo.com and we’ll help you straight away.

Once you’re on the course portal login page, simply enter the email address you used when enrolling and your password.

If you’ve forgotten your details, don’t worry - you can reset them easily (see below).

To reset your password, when you’re on the course portal login page, simply click the option for Forgot password? and follow the prompts.

If you’re enrolled in a Signature course, tutor engagement takes place in a private Facebook student community during the live tutor interaction period.

You’ll find the link to your private group in your welcome email, sent shortly after you enrolled.

If you can’t locate that email, just contact our support team (details in the form at the bottom of this page) and we’ll help you.

First, check your welcome email, which includes the link to your private course Facebook group, and if you do not have access you can request access to join the group from this link.

When requesting to join the group, please make sure you’re using the same email address you used to enrol, as this helps us verify requests.

All Facebook group requests require approval, which are usually processed within 24 to 48 hours.

If you’re still having trouble accessing the group, please contact support@fibreartstaketwo.com and our team will help.

That’s okay - this can sometimes happen and is easily fixed.

Often this happens when a student has accidentally created two accounts using different email addresses. Your course may simply be sitting under another email.

First, check whether you may have enrolled using a different email address. If so, please contact us at support@fibreartstaketwo.com and let us know the email addresses you may have used.

We can then quickly merge your accounts, keeping all your courses together in one easy-to-find place.

If you still can’t find your course, just email us - we’re always happy to help.

All student exhibitions are published on our website in the Exhibitions section.

You can:

• Filter by course or tutor.
• View current and past student exhibitions at any time.

No. Participation in student exhibitions is completely optional.

Submission guidelines are shared inside the course, and you’re welcome to take part if and when it feels right for you.

Choosing not to participate does not affect your access to the course or your ability to complete it.

You have lifetime access to your course, so you just simply:

• Log in to the course portal
• Go to your dashboard
• Look under the My Courses section

Your course will be waiting for you there.

If you don’t see it, please get in touch with our Support team via the form below and we’ll sort it out for you quickly.

Our current platform allows you to manage your payment plan directly.

• If your payment plan was set up before 23 February 2024, please email support@fibreartstaketwo.com and our team will help facilitate any changes.
• For payment plans set up after 23 February 2024, you can log in to the payment portal to:
  • View your current plan
  • Update your payment details
  • Download past invoices

Payment Plan Login 

Watch: How to use the Payment Plan Portal 

If you have any other finance-related questions, please contact support@fibreartstaketwo.com

You can download past invoices through the payment portal.

Simply log in using the link below and follow the prompts.

Payment Plan Login [update with new URL once live]

Watch: How to use the Payment Plan Portal [update with new URL once live]

If you need assistance, our support team is happy to help.

If you’re having trouble loading or playing a video, try these quick fixes first:

• Log out and log back in
• Switch between full screen and normal view
• Refresh your browser cache

If the issue continues, try the following:

• Open a private or incognito browser window
• Try a different browser or device (computer, tablet, or phone)

If you’re still stuck, please email support@fibreartstaketwo.com with TECH HELP in the subject line and our team will assist you.

Please note:

All Take Two courses are viewed via internet streaming. Playback quality depends on your internet connection.

PDFs and additional resources can be downloaded, however video content cannot be downloaded.

If your videos are muted by default, this is usually a browser-specific setting. Once enabled, the setting should apply going forward.

Subtitles and sound settings are controlled within the video player and your browser.

First, check that captions are enabled in the video player settings.

Some browsers also block autoplay sound by default, so you may need to click the audio icon or allow sound for the site.

If the issue continues, try using a different browser or device, as settings can vary.

If you’re still stuck, please contact support@fibreartstaketwo.com and we’ll help you troubleshoot.

If you notice quality issues with our subtitles, please also reach out any time.